Market Research

Market Research Category

Research in the Twilight Zone

November 16, 2017

Research in the Twilight Zone, produced by the American Marketing Association, relates concept research to definite parameters of time, specifically the twilight zone. This term refers to the period after an idea or product has been created, but before it has proven a failure or success. This monograph is intended to aid business decision-makers with properly valuing concept research, and acts as a guide for marketing management going through the concept testing process.

To reach this goal, the monograph provides the following:

Presentation and analysis of the three major misconceptions of concept research, as well as three guiding conceptions for studying research;
A thorough analysis of the three stages of concept research: generation, diagnosis, and evaluation; and,
A simplified design-chain outlining the essential steps and factors inherent in concept research.

Research in the Twilight Zone is a brief yet thoroughly researched and highly accessible text that emphasizes the importance of concept research and its processes. It will prove highly valuable to market researchers, managers, and businesses of any size in the efficient and profitable execution of products and ideas.

Review of Marketing 1981

November 28, 2017

Erik Rostad

Review of Marketing 1981 is an anthology of 20 papers edited by Ben. M. Enis and Kenneth J. Roering. This work presents a review of developments in the marketing discipline in the 1980s. Written by eminent academics, the papers cover buyer behavior, marketing research and methodology, marketing theory, marketing management, and marketing environment.

Review of Marketing 1990

November 22, 2017

Erik Rostad

Review of Marketing 1990, edited by Valarie A. Zeithaml, presents a historical perspective of research and strategy of the marketing discipline in the 1990s. The collection contains 14 articles classified under six sections: consumer behavior, organizational buying behavior, distribution, marketing information, marketing strategy and performance, and marketing theory. The articles review both traditional and contemporary marketing topics with special focus on consumer satisfaction.

Sales Forecasting

November 16, 2017

Erik Rostad

Sales Forecasting provides a detailed yet simplified guide for companies discerning appropriate forecasting models. This text was specifically designed to aid business decision-makers who have a need for forecasts, but are uncomfortable with the process. By addressing common problems, benefits, and disadvantages involved with each model, the text offers a simple formula for determining the appropriate forecasting model. The topics of discussion include:

Determining a forecasting model’s accuracy, consistency, accountability, and implementation;
Selection of a model based on required data (quantitative or qualitative) and how that data will be used; and,
What questions should be asked before choosing an appropriate model.

The various models of product forecasting are presented and analyzed in an informative yet easily accessible style that will prove invaluable for business owners, decision-makers, as well as marketing and economics students. Regardless of the size of the business or project, this guide provides simple step-by-step instructions to fully understand the selection and implementation processes involved with forecasting models.

Sampling in Marketing Research

November 17, 2017

Erik Rostad

Sampling in Marketing Research is a part of American Market Association’s Marketing Research Techniques series brought out in 1958. It unlocks the mystery surrounding sampling used in marketing and consumer research, especially by reviewing the popular sampling methods and resolving the problems frequented in sampling procedure during the late 1950s.

Second Annual Advanced Research Techniques Forum

December 13, 2017

Erik Rostad

Second Annual Advanced Research Techniques Forum was edited by Rene Mora. This work is a collection of papers presented at a forum by the same name in Colorado in 1991. The papers analyze some of the popular methods used in marketing research such as preference and choice modeling, strategic category research, and pricing research. Each paper is followed by a compilation of highlights of the discussion that happened post-presentation.

Service Excellence: Marketing’s Impact on Performance

November 28, 2017

Erik Rostad

Service Excellence: Marketing’s Impact on Performance is a compilation of papers from the 8th Annual Services Marketing Conference held in 1989. These papers provide insights on five steps to service excellence. The five steps envisaged in this volume are: Service Blueprinting – this section answers the why, how, what, and hows of blueprinting; Managing Information – the papers under this section talk about the analyses employed in interpreting and maximizing the use of research data available, with the aid of technology; Communication – includes case study and techniques for formulating effective promotion and communication strategy; Sales Management – the papers discuss the art of optimizing effectiveness of sales force in a services industry, where the quantification is often intangible; Masterclasses – contains transcripts of a special set of lectures by eminent services marketing professionals on specific industry related subjects such as marketing information system for health maintenance organization, customer satisfaction through sales management, and unique service offering.

Services Marketing in a Changing Environment

December 13, 2017

Erik Rostad

Services Marketing in a Changing Environment was edited by Thomas M. Bloch, Gregory D. Upah, and Valarie A. Zeithaml. Bloch, Upal, and Zeithaml present papers that discuss the challenges and solutions in the field of service marketing stated by topmost executives in the leading service industries in the 1980s. They also present competitive papers from the 1980s about the varied disciplines in the field of service marketing, such as consumer behavior, marketing theory, and marketing research.

Services Marketing Self-Portraits: Introspections, Reflections, and Glimpses from the Experts

December 13, 2017

Erik Rostad

Services Marketing Self-Portraits: Introspections, Reflections and Glimpses from the Experts was edited by Raymond P. Fisk, Stephen J. Grove, and Joby John. This anthology is an introspection by the scholars in the field of services marketing and management. Academic legends such as Valarie A. Zeithaml, Parsu Parasuraman, Leonard L. Berry, and Evert Gummesson present a self-critique on their works in services marketing and research.

Social Indicators and Marketing

November 22, 2017

Erik Rostad

Social Indicators and Marketing was edited by Robert L. Clewett and Jerry C. Olson. This work is a collection of papers presented at 1972 and 1973 conferences focusing social indicators in context of marketing and business. Fifteen papers are organized in two main parts: social indicators and business response to social values. Part I examines social indicators and their usefulness to marketing and business in general. Part II explains how businesses are responding to changing social values and the tools that can be developed to guide their responses.