Marketing Strategy

Marketing Strategy Category

Contemporary Views On Marketing Practice

Chapter 9: How Service Needs Influence Product Strategy

Chapter 9

How Service Needs Influence Product Strategy focuses on the service needs of the marketing mix, examining the implications of the changes in service needs and technologies for product strategy. A framework for categorizing products is proposed, which identifies four categories of product design strategies. Furthermore, the impact of changes in service support technology and customer expectations is thoroughly discussed.

Toward A Theory Of New Product Pricing

Chapter 10: Toward a Theory of New-Product Pricing

Chapter 10

Toward a Theory of New-Product Pricing establishes three objectives: first, when pricing a new product, determining the value provided to the customer is essential; second, a theory of new-product pricing must consider how price influences a customer’s judgment; and lastly, the value of a product changes over time. The chapter proposes that a more appropriate theory can be developed by recognizing the evolutionary process of demand and price.